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Last Updated: 30 October 2025

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Welcome to The Good Marketing Co. ("I", “we”, “our”, “us”).
These Terms and Conditions govern both your use of our website www.thegoodmarketing.co.uk and your engagement of our services.
By using our website or signing a service proposal, you agree to be bound by these Terms.

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1. About Us

The Good Marketing Co. is a UK-based marketing and digital consultancy providing creative, strategic, and digital marketing services to clients.

Contact Details:
Email: stephanie@thegoodmarketing.co.uk
Website: www.thegoodmarketing.co.uk
 

2. Definitions

• “Client”, “you” or “your” refers to the person or organisation using our website or engaging our services.

• “Services” refers to any marketing, design, consultancy, or digital work provided by us.

• “Agreement” means these Terms together with any signed proposal, statement of work, or quotation.

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3. Scope of Services

We provide marketing, design, branding, and digital consultancy services as described in your approved proposal or project scope.
Each project’s deliverables, timelines, and costs will be set out in a written proposal or statement of work, which must be accepted by both parties before commencement.

We reserve the right to decline work that we believe is unethical, unlawful, or contrary to our professional standards.

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4. Fees and Payment

• All fees are outlined in your approved proposal and are quoted in GBP (£) unless otherwise stated.

• A deposit or upfront payment may be required before work begins.

• Remaining balances are payable within 14 or 30 days of the invoice date (as stated on your invoice).

• Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.

• Any third-party costs (e.g., ad spend, stock images, hosting, or printing) will be invoiced separately unless otherwise agreed.

Work may be paused if payment terms are not met.

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5. Revisions and Amendments

Unless otherwise stated in your proposal, additional changes or new requests outside the agreed scope will be charged at our standard hourly rate or as a new project.

We’ll always notify you before incurring additional costs.

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6. Client Responsibilities

To help us deliver high-quality work on schedule, you agree to:

• Provide all required materials, information, and approvals in a timely manner.

• Ensure all content you supply (logos, text, imagery, etc.) is owned by you or properly licensed.

• Review and approve deliverables promptly.

We are not responsible for delays caused by late feedback or missing information.

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7. Intellectual Property

Ownership Before Payment

All creative and intellectual property developed by The Good Marketing Co. remains our property until full payment is received.

Ownership After Payment

Once full payment is made:

• You are granted a non-exclusive, perpetual licence to use the final approved deliverables for their intended purpose.

• We retain the right to display the work in our portfolio, marketing materials, and case studies, unless otherwise agreed in writing.

Stock images, fonts, or third-party assets remain subject to their individual licence terms.

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8. Confidentiality

Both parties agree to keep all confidential information shared during the course of the project private and not disclose it to any third party without consent, except where required by law.

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9. Cancellation and Termination

Either party may terminate a project with written notice.
If the client cancels before completion:

• All completed work to date will be invoiced.

• Deposits or retainers are non-refundable once work has begun.

We may terminate the agreement if:

• The client breaches these Terms, or

• The client fails to pay invoices on time.

Upon termination, all licences to use our materials are revoked until full payment is made.

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10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential loss (e.g., lost profits, loss of data, or business interruption).

• Our total liability for any claim will not exceed the total fees paid by you for the specific project in question.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

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11. Warranties and Disclaimers

We will deliver services with reasonable skill and care.
However, we do not guarantee specific results such as website traffic, search rankings, or revenue increases, as these depend on external factors beyond our control.

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12. Use of Website

You agree to use our website for lawful purposes only.
You must not:

• Introduce viruses, malware, or harmful content.

• Attempt unauthorised access to our systems.

• Copy or reproduce content without our written permission.

We reserve the right to restrict access to our website at any time.

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13. Privacy and Data Protection

Your personal information is handled in accordance with our [Privacy Policy] and the UK GDPR and Data Protection Act 2018.
By using our website or services, you consent to our collection and processing of data as described in our Privacy Policy.

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14. Force Majeure

We are not responsible for delays or failure to perform our obligations caused by circumstances beyond our reasonable control, including natural disasters, strikes, pandemics, or technical failures.

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15. Changes to These Terms

We may update these Terms periodically.
Revised versions will be posted on our website with an updated “Last Updated” date. Continued use of our website or services after changes implies acceptance.

 

16. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Both parties agree to the exclusive jurisdiction of the courts of England and Wales.

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17. Contact Us

If you have any questions about these Terms, please contact us:

The Good Marketing Co.
Email: stephanie@thegoodmarketing.co.uk
Website: www.thegoodmarketing.co.uk